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REAA 3D Terms and Conditions

Effective Date: 21 July 2026
Company: APZOK MEDIA
Application: REAA 3D CRM
Website: https://www.reaa3d.com
Support Email: support@reaa3d.com

 

1. Acceptance of Terms
These Terms and Conditions govern your access to and use of the REAA 3D mobile application, website, CRM services, subscription services, property-marketing services and related features.
By creating an account, purchasing a subscription, accessing the application or using any REAA 3D service, you confirm that:

  • You have read and understood these Terms.

  • You agree to be legally bound by these Terms.

  • You agree to the REAA 3D Privacy Policy and Disclaimer.

  • You are legally capable of entering into a binding agreement.

If you do not agree to these Terms, you must not create an account or use REAA 3D.
 

2. About REAA 3D
REAA 3D is operated by APZOK MEDIA.
REAA 3D is a real estate Customer Relationship Management application designed primarily for independent:

  • Real estate agents

  • Property brokers

  • Realtors

  • Property consultants

  • Real estate professionals

The application may help users manage:

  • Customer records

  • Property records

  • Property-owner information

  • Customer requirements

  • Follow-up dates

  • Appointments and reminders

  • Notes and remarks

  • Property photographs

  • Property matching

  • Favourite properties and customers

  • Property-sharing information

  • Other real estate business activities

 

REAA 3D provides technology and software tools only.
Unless expressly agreed in writing, REAA 3D and APZOK MEDIA do not act as a real estate agent, broker, developer, builder, property owner, seller, legal adviser, tax adviser, financial adviser or investment consultant.
 

3. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use REAA 3D.
By using the service, you represent that:

  • The information you provide is accurate.

  • You are using the application for lawful professional or business purposes.

  • You are not prohibited by law from using the service.

  • You will comply with all laws applicable to your real estate activities.

 

REAA 3D is not intended for children.
 

4. User Accounts
You may be required to create an account using your name, email address, mobile number, country and other requested information.
You agree to:

  • Provide accurate and current information.

  • Maintain the accuracy of your account information.

  • Use only an email address and mobile number that you are authorized to use.

  • Protect access to your registered email account and mobile device.

  • Keep OTPs, session details and login credentials confidential.

  • Notify REAA 3D if you suspect unauthorized access.

  • Accept responsibility for activities performed through your account.

You must not:

  • Create an account using another person’s identity without authorization.

  • Share, sell, transfer or rent your account.

  • Allow unauthorized persons to use your account.

  • Attempt to access another user’s records.

  • Circumvent device, subscription or security restrictions.

REAA 3D may request additional verification where reasonably required for account security.
 

5. Individual Account Use
Unless a plan expressly allows multiple users, each REAA 3D account is intended for use by one registered real estate professional.
You must not share one subscription among multiple agents, businesses or unrelated persons.
REAA 3D may restrict simultaneous sessions or invalidate an older device session when a new device is authenticated.
 

6. Free Access or Trial Plan
REAA 3D may provide free access or a limited trial plan.
The current free-plan limits may include:

  • Up to 75 customer records

  • Up to 50 property records

  • A limited trial or access period

Free-plan limits may apply to the total number of records created, stored or synchronized through the account.
Certain features, increased limits, cloud services or continued access may require a paid PRO subscription.
The duration, features and limits of free access will be shown inside the application or on the REAA 3D website.
REAA 3D may change, discontinue or restrict free access for future users. Where reasonably possible, material changes affecting existing users will be communicated through the application, website or registered email address.
Free access has no cash value and cannot be transferred.
 

7. PRO Subscription
The REAA 3D PRO subscription may provide:

  • Up to 1,000 customer records

  • Up to 500 property records

  • Extended account access

  • Cloud synchronization

  • Additional or enhanced CRM features

  • Other benefits shown on the subscription page

The PRO subscription is generally offered for a one-year subscription period.
The exact:

  • Price

  • Taxes

  • Duration

  • Record limits

  • Included features

  • Renewal terms

  • Payment method

will be displayed before purchase.
Features and limits may vary by country, application version, purchase channel or promotional offer.
 

8. Google Play Billing
Where a subscription is purchased through Google Play:

  • The payment is processed by Google Play.

  • Google’s billing terms and applicable refund rules also apply.

  • The subscription may automatically renew if it is sold as an auto-renewing subscription.

  • Renewal continues unless the subscription is cancelled through the user’s Google Play account before the renewal date.

  • Deleting REAA 3D or deleting an REAA 3D account may not automatically cancel a Google Play subscription.

  • Users are responsible for cancelling recurring billing through Google Play when required.

REAA 3D does not normally receive or store complete payment-card or bank-account details for purchases processed by Google Play.
A user who cancels a subscription may continue receiving paid access until the end of the already-paid billing period, subject to Google Play rules and the applicable purchase terms.
 

9. Subscription Price Changes
REAA 3D may change subscription prices for future purchases or renewals.
Any price change affecting an auto-renewing Google Play subscription will be handled according to Google Play requirements, including any applicable notification or user-confirmation process.
A price change will not normally reduce an already-paid subscription period.
Promotional, introductory or discounted pricing may be limited to:

  • New users

  • Specific countries

  • Specific purchase channels

  • Limited periods

  • Eligible accounts

Promotional offers cannot be exchanged for cash.
 

10. Cancellation
Users may cancel an auto-renewing subscription through the subscription-management section of Google Play.
Cancellation normally stops future renewal but does not automatically provide a refund for the current billing period.
After cancellation, PRO benefits may remain available until the current paid subscription period ends.
Deleting the application from a device does not cancel a paid subscription.
 

11. Refunds
Payments processed through Google Play are subject to Google Play’s applicable refund rules and procedures.
Except where required by law or expressly stated in a separate Refund and Cancellation Policy:

  • Subscription charges are generally non-refundable after the applicable purchase or refund period.

  • Partial refunds are not normally provided for unused days.

  • Failure to use the application does not automatically create a refund entitlement.

  • Account suspension resulting from a user’s violation of these Terms may not qualify for a refund.

Nothing in these Terms removes any consumer right that cannot legally be excluded.
 

12. Subscription Expiry
When a PRO subscription expires:

  • Paid features may stop.

  • Record creation or editing may be restricted.

  • Record limits may return to free-plan limits.

  • Cloud synchronization or other services may be limited.

  • The account may enter an expiry, locked or retention status.

  • Users may be asked to renew to continue using paid features.

 

REAA 3D may allow a grace period or data-retention period after expiry.
The availability and length of any grace period will be determined by the applicable product policy and may be communicated through the application, website or registered email.
 

13. Data Retention After Expiry
Unless a different period is clearly communicated, synchronized account and CRM data may be retained for up to three months after the applicable subscription expiry or grace period.
During this period:

  • Access may be restricted.

  • Editing and synchronization may be disabled.

  • Subscription reminders may be sent.

  • The user may be permitted to renew the subscription and regain eligible access.

 

If the account is not renewed during the stated retention period, REAA 3D may permanently delete or anonymize:

  • Account information

  • Customer records

  • Property records

  • Property images

  • Follow-up information

  • Other synchronized CRM data

The user is responsible for renewing on time and maintaining any separate backup required for their business.
 

14. Offline and Local Data
REAA 3D may store information locally on the user’s device to support offline functionality.
Users acknowledge that local data may be lost because of:

  • Application uninstall

  • Clearing application storage

  • Device loss

  • Device damage

  • Factory reset

  • Operating-system failure

  • Storage corruption

  • Application errors

  • Failure to synchronize information

 

REAA 3D does not guarantee recovery of information that was stored only on the user’s device or that did not successfully synchronize with the cloud.
Users should confirm that important information has synchronized and maintain appropriate separate business records or backups.
 

15. Cloud Synchronization
REAA 3D may provide synchronization between locally stored application information and its cloud services.
Synchronization may depend on:

  • Internet availability

  • Server availability

  • Device condition

  • Application permissions

  • Background-processing restrictions

  • Correct account authentication

  • Supported application versions

 

REAA 3D does not guarantee that synchronization will always be immediate, uninterrupted or error-free.
Where conflicting versions of a record exist, the application may use its configured synchronization or conflict-resolution process to determine which version is retained.
 

16. User-Entered Customer Data
Users may enter personal information relating to their customers, prospective customers, property owners and other contacts.
This information may include:

  • Names

  • Phone numbers

  • WhatsApp numbers

  • Locations

  • Property requirements

  • Budget information

  • Follow-up information

  • Notes

  • Other business information

 

The user is solely responsible for:

  • Having a lawful reason to collect the information.

  • Giving any required privacy notice.

  • Obtaining consent where required.

  • Using information only for lawful purposes.

  • Keeping information accurate and relevant.

  • Protecting confidential information.

  • Responding to requests from their customers or contacts.

  • Deleting information when it is no longer lawfully required.

 

REAA 3D provides the software infrastructure but does not independently verify the user’s legal right to collect or use such information.
 

17. Property Records and Owner Information
Users are responsible for all property and owner information entered into REAA 3D.
By entering or uploading property information, the user confirms that:

  • They are authorized to collect and store the information.

  • The information is not knowingly false or misleading.

  • They have permission to use uploaded photographs and videos.

  • The information does not violate privacy, copyright or other legal rights.

  • The property is being marketed lawfully.

  • Any legally required RERA or regulatory information is included where applicable.

 

REAA 3D does not verify property ownership, title, approvals, price, availability, measurements, boundaries or legal status.
 

18. Optional Property-Marketing Services
REAA 3D may offer an optional service through which users can request that selected property content be published on official REAA 3D social media accounts or other marketing channels.
 

Submitting a marketing request does not guarantee publication.
 

REAA 3D may:

  • Review submitted content.

  • Reject content.

  • Request corrections.

  • Edit formatting, duration, layout or presentation.

  • Add the REAA 3D name, logo or disclaimer.

  • Remove published content.

  • Determine the posting date and platform.

  • Limit the number of submissions per user or plan.

Unless otherwise agreed in writing, REAA 3D does not guarantee:

  • A particular number of views

  • Enquiries

  • Leads

  • Sales

  • Rentals

  • Transactions

  • Commission

  • Engagement

  • Business results

 

19. Marketing Authorization
By requesting REAA 3D to publish property content, the user represents and warrants that:

  • They are authorized to market the property.

  • They have obtained the owner’s permission where required.

  • They own or are authorized to use the submitted images and videos.

  • The information supplied is accurate to the best of their knowledge.

  • The advertisement complies with applicable law.

  • Their displayed contact details may be published publicly.

  • They will promptly inform REAA 3D if the property becomes unavailable.

  • They authorize REAA 3D to reproduce, edit, format and publish the submitted content for the requested promotional purpose.

The user grants REAA 3D a non-exclusive, worldwide, royalty-free licence to use the submitted marketing content solely to operate, display, promote and provide the requested service.
This licence ends within a reasonable period after removal is requested, except where content must be retained for legal, security, archival or dispute-resolution purposes.
 

20. Public Contact Information
Where an agent asks REAA 3D to publish a property video or post containing the agent’s:

  • Name

  • Mobile number

  • WhatsApp number

  • Business details

  • Social media details

the agent consents to those details being publicly displayed.
Public content may be viewed, downloaded, copied, forwarded or stored by third parties outside REAA 3D’s control.
Agents should provide only business contact information that they are comfortable making public.
 

21. Property Transactions
REAA 3D is not a party to transactions between:

  • Agents

  • Property owners

  • Buyers

  • Tenants

  • Investors

  • Developers

  • Brokers

  • Other third parties

 

All enquiries, site visits, negotiations, commissions, token payments, bookings, agreements, purchases, rentals and related transactions are conducted directly between the relevant parties.
Users must independently verify:

  • Identity

  • Property ownership

  • Legal title

  • Encumbrances

  • RERA registration

  • Government approvals

  • Measurements

  • Price

  • Availability

  • Payment details

  • Agent authorization

REAA 3D does not guarantee any property or transaction.
 

22. Acceptable Use
You may use REAA 3D only for lawful real estate CRM, property-management and related business purposes.
You must not use the service to:

  • Commit fraud or misrepresentation.

  • Publish false or misleading property information.

  • Store information obtained unlawfully.

  • Contact or harass individuals unlawfully.

  • Send spam or unsolicited bulk communications.

  • Upload content without permission.

  • Violate privacy, copyright or intellectual-property rights.

  • Impersonate another person or business.

  • Access another user’s account or records.

  • Introduce viruses, malware or harmful code.

  • Interfere with application security or operation.

  • Reverse engineer or extract the source code, except where legally permitted.

  • Bypass subscription limits or technical restrictions.

  • Scrape or automatically extract application data.

  • Resell the service without written authorization.

  • Use the service for illegal property transactions.

  • Upload obscene, threatening, discriminatory or unlawful content.

  • Use REAA 3D in a manner that may harm users, third parties or APZOK MEDIA.

 

23. Communications and Notifications
By creating an account, you agree that REAA 3D may send essential communications relating to:

  • OTP verification

  • Login security

  • Account status

  • Subscription status

  • Payment issues

  • Expiry reminders

  • Data-retention reminders

  • Policy changes

  • Service interruptions

  • Support requests

 

Essential service and security communications may not be optional while the account remains active.
 

Marketing communications, where used, will be handled according to applicable law and available preference settings.
 

24. Application Permissions
Certain features may require device permissions, including permissions for:

  • Internet access

  • Network status

  • Notifications

  • Follow-up alarms

  • Device startup or reboot

  • Phone or call-related functionality

  • Media or image access

  • Other functions necessary for the selected feature

 

Users may manage permissions through their device settings.
Disabling a permission may cause the related feature to stop working or work

incorrectly.
REAA 3D does not intentionally record telephone conversations.
 

25. Third-Party Services
REAA 3D may use or integrate with third-party services such as:

  • Google Play

  • Firebase Crashlytics

  • Cloud-hosting providers

  • Email and OTP providers

  • Google Maps

  • WhatsApp

  • Instagram

  • Facebook

  • YouTube

  • Payment providers

Use of a third-party service may also be governed by that provider’s terms and privacy policy.
 

REAA 3D is not responsible for the availability, security, operation or independent practices of third-party services.
 

26. User Content Ownership
Users retain ownership of customer records, property data, photographs, videos, notes and other original content they lawfully enter or upload.
Users grant APZOK MEDIA a limited, non-exclusive licence to host, store, process, reproduce and transmit user content only as reasonably necessary to:

  • Operate REAA 3D

  • Synchronize records

  • Provide requested features

  • Create backups

  • Provide customer support

  • Prevent misuse

  • Comply with legal obligations

  • Perform authorized property marketing

The user confirms that granting this licence does not violate another person’s rights.
 

27. REAA 3D Intellectual Property
REAA 3D and APZOK MEDIA retain all rights in the application and service, including:

  • Software

  • Source code

  • Application design

  • Database structure

  • Branding

  • Logos

  • Icons

  • User-interface elements

  • Documentation

  • Website content

  • Original marketing materials

  • Trade names

  • Proprietary technology

These Terms provide a limited right to use the service. They do not transfer ownership of REAA 3D intellectual property to the user.
You may not copy, reproduce, modify, sell, license, distribute or commercially exploit REAA 3D intellectual property without written permission.
 

28. Copyright Complaints
A person who believes that content published through REAA 3D infringes copyright or another intellectual-property right may contact:
support@reaa3d.com
 

The complaint should include:

  • Identification of the protected work

  • Identification or link to the disputed content

  • Explanation of the complainant’s rights

  • Contact details

  • Supporting evidence

  • A statement that the complaint is made honestly

 

REAA 3D may temporarily restrict or remove disputed content while reviewing a complaint.
 

29. Content Removal
REAA 3D may reject, restrict or remove content that:

  • Violates these Terms

  • Is misleading or inaccurate

  • Is reported as unauthorized

  • Infringes privacy or intellectual-property rights

  • Violates applicable law

  • May expose users or APZOK MEDIA to harm

  • Is no longer available

  • Does not meet publication standards

Content removal does not mean that REAA 3D has accepted responsibility for the content or agreed with every allegation in a complaint.
 

30. Service Availability
REAA 3D is provided on an “as is” and “as available” basis.
We aim to provide a reliable service, but do not guarantee that:

  • The application will always be available.

  • Every feature will operate without interruption.

  • The application will be free from errors.

  • Every device will remain compatible.

  • Every record will synchronize immediately.

  • Data will never be lost.

  • Third-party integrations will remain available.

  • All features will remain unchanged.

Temporary interruptions may occur because of maintenance, updates, network problems, server failure, third-party outages, security incidents or circumstances outside our control.
 

31. Application Updates
REAA 3D may release updates to:

  • Add features

  • Remove features

  • Correct defects

  • Improve performance

  • Maintain compatibility

  • Improve security

  • Meet legal or platform requirements

Some updates may be required to continue using the service.
Older versions may become unsupported and may not synchronize correctly.
Users are responsible for installing supported application updates through authorized distribution channels.
 

32. No Guarantee of Business Results
REAA 3D does not guarantee that using the application or marketing services will produce:

  • Leads

  • Customers

  • Property enquiries

  • Sales

  • Rentals

  • Commissions

  • Income

  • Profit

  • Business growth

  • Social-media reach

Business results depend on multiple factors outside REAA 3D’s control.
 

33. Disclaimer of Warranties
To the maximum extent permitted by law, APZOK MEDIA disclaims all express and implied warranties relating to REAA 3D, including warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Accuracy

  • Availability

  • Non-infringement

  • Data recovery

  • Compatibility

  • Business performance

Nothing in these Terms excludes a warranty or legal right that cannot lawfully be excluded.
 

34. Limitation of Liability
To the maximum extent permitted by applicable law, APZOK MEDIA, REAA 3D, its owners, employees, contractors, affiliates and service providers will not be liable for indirect, incidental, special, punitive or consequential loss arising from:

  • Loss of data

  • Loss of customers

  • Loss of property enquiries

  • Loss of revenue or profit

  • Loss of commissions

  • Business interruption

  • Incorrect property information

  • Unauthorized listings

  • Failed transactions

  • Device failure

  • Application uninstall

  • Synchronization failure

  • Security incidents caused by user negligence

  • Third-party services

  • Reliance on user-generated content

Where liability cannot legally be excluded, APZOK MEDIA’s total liability relating to the service will, to the extent permitted by law, be limited to the amount paid by the affected user to REAA 3D during the 12 months immediately preceding the event giving rise to the claim.
This limitation does not apply where liability cannot legally be limited.
 

35. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless APZOK MEDIA, REAA 3D and their owners, employees and service providers from claims, losses, damages, costs and reasonable legal expenses arising from:

  • Your violation of these Terms

  • Your unlawful use of the service

  • Information or content submitted by you

  • Your violation of privacy or intellectual-property rights

  • Your property-marketing activities

  • Disputes involving your customers, owners, agents or buyers

  • False, misleading or unauthorized listings

  • Your violation of applicable law

 

36. Account Suspension
REAA 3D may temporarily suspend or restrict an account where reasonably necessary to:

  • Investigate suspected fraud

  • Protect account security

  • Respond to unauthorized access

  • Prevent harm to users or the service

  • Address payment or subscription problems

  • Investigate a legal complaint

  • Enforce these Terms

  • Comply with law or a valid authority request

During suspension, access to account information or features may be limited.
 

37. Account Termination by REAA 3D
REAA 3D may terminate an account where the user:

  • Materially or repeatedly violates these Terms.

  • Uses the service for fraud or illegal activity.

  • Uploads unauthorized or infringing content.

  • Attempts to access another user’s information.

  • Circumvents security or subscription restrictions.

  • Harasses users or REAA 3D staff.

  • Creates a significant security or legal risk.

  • Fails to renew after the applicable retention period.

  • Misuses the platform in a manner likely to harm REAA 3D or others.

Where appropriate and legally permitted, we may provide notice or an opportunity to correct a violation before termination.
Serious violations may result in immediate termination.
 

38. Account Deletion by the User
Users may permanently delete their account through the Delete Account option inside the application.
Users may also request deletion through:
Website: https://www.reaa3d.com/delete-account
Email: support@reaa3d.com
Identity verification may be required before deletion.
Account deletion may permanently remove synchronized:

  • Account information

  • Customer records

  • Property records

  • Property images

  • Follow-up information

  • Other associated CRM data

Deleted information may not be recoverable.
Deleting an REAA 3D account does not necessarily cancel a subscription purchased through Google Play. The user must separately cancel recurring billing through Google Play where applicable.
 

Certain records may be retained where required for tax, accounting, fraud-prevention, security, dispute-resolution or legal purposes.
 

39. Changes to the Service
REAA 3D may add, change, limit or discontinue features to:

  • Improve the application

  • Respond to user needs

  • Maintain security

  • Meet technical requirements

  • Comply with law

  • Respond to third-party platform changes

  • Maintain commercial viability

Material changes affecting an active paid subscription will be handled reasonably and in accordance with applicable law.
 

40. Changes to These Terms
REAA 3D may update these Terms from time to time.
The revised Terms will be published on the website with an updated Effective Date.
Where changes are material, notice may be provided through:

  • The application

  • The website

  • Registered email

  • Another reasonable communication method

Continued use after updated Terms take effect constitutes acceptance to the extent permitted by law.
Where required, users may be asked to actively accept updated Terms.
 

41. Privacy
Personal information is processed according to the REAA 3D Privacy Policy:
https://www.reaa3d.com/privacy-policy
Users must review the Privacy Policy before entering customer, property-owner or other personal information into REAA 3D.
 

42. Disclaimer
Property, CRM and marketing limitations are further explained in the REAA 3D Disclaimer:
https://www.reaa3d.com/disclaimer
The Disclaimer forms part of these Terms.
 

43. Complaints and Grievances
Questions, complaints or grievances concerning REAA 3D may be sent to:
Company: APZOK MEDIA
Application: REAA 3D CRM
Website: https://www.reaa3d.com
Email: support@reaa3d.com
 

Users should include:

  • Their registered email address

  • A clear description of the issue

  • Relevant property or transaction reference

  • Supporting screenshots or information

Users must not send passwords, OTPs or complete payment-card details by email.
 

44. Electronic Communications
You agree that contracts, notices, disclosures and other communications may be provided electronically through:

  • The application

  • The website

  • Email

  • Google Play

  • Other available electronic methods

Electronic communications satisfy any legal requirement that communications be provided in writing, to the extent permitted by law.
 

45. Force Majeure
APZOK MEDIA will not be responsible for delay or failure caused by events outside its reasonable control, including:

  • Natural disasters

  • Floods or fires

  • War or civil disturbance

  • Government action

  • Internet or telecommunications failure

  • Power failure

  • Cyberattacks

  • Cloud-provider outages

  • Third-party platform failures

  • Labour disruptions

  • Public-health emergencies

 

46. No Waiver
Failure by APZOK MEDIA to enforce any provision of these Terms does not waive its right to enforce that provision later.
 

47. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in effect.
The invalid provision will be interpreted or modified to the minimum extent necessary to make it lawful and enforceable.
 

48. Assignment
Users may not assign or transfer their rights or obligations under these Terms without written permission from APZOK MEDIA.
APZOK MEDIA may assign these Terms as part of a merger, restructuring, business transfer or transfer of the REAA 3D service, subject to applicable law.
 

49. Entire Agreement
These Terms, together with the Privacy Policy, Disclaimer, subscription information and any applicable written policy or agreement, constitute the entire agreement between the user and APZOK MEDIA concerning REAA 3D.
 

50. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Subject to any mandatory consumer rights or dispute-resolution requirements, disputes arising from REAA 3D or these Terms will be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India.
Before beginning formal proceedings, the parties should make a reasonable attempt to resolve the dispute through written communication.
 

51. Contact Information
For questions concerning these Terms, contact:
 

APZOK MEDIA
Application: REAA 3D CRM
Website: https://www.reaa3d.com
Support Email: support@reaa3d.com

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