REAA 3D Terms and Conditions
Terms and Conditions for REAA 3D CRM
Effective Date: 21 July 2026
Company: APZOK MEDIA
Application: REAA 3D CRM
Website: https://www.reaa3d.com
Support Email: support@reaa3d.com
1. ACCEPTANCE OF TERMS
These Terms and Conditions govern your access to and use of the REAA 3D mobile application, website, CRM services, subscription services, shareable web portfolio links, property-marketing services, and related features.
By creating an account, purchasing a subscription, accessing the application, or using any REAA 3D service, you confirm that:
- You have read and understood these Terms.
- You agree to be legally bound by these Terms.
- You agree to the REAA 3D Privacy Policy and Disclaimer.
- You are legally capable of entering into a binding agreement.
If you do not agree to these Terms, you must not create an account or use REAA 3D.
2. ABOUT REAA 3D
REAA 3D is operated by APZOK MEDIA.
REAA 3D is a real estate Customer Relationship Management (CRM) application designed primarily for independent real estate agents, property brokers, realtors, property consultants, and real estate professionals.
The application provides technology tools to help users manage customer records, property inventories, customer requirements, appointment follow-ups, property photographs, dynamic matching, and shareable link creation.
REAA 3D provides software infrastructure only. Unless expressly agreed in writing, REAA 3D and APZOK MEDIA do not act as a real estate agent, broker, developer, builder, property owner, seller, legal adviser, tax adviser, or financial consultant.
3. ELIGIBILITY
You must be at least 18 years old and legally capable of entering into a binding agreement to use REAA 3D.
By using the service, you represent that:
- The information you provide is accurate.
- You are using the application for lawful professional or business purposes.
- You will comply with all real estate laws, telecom guidelines, and data protection regulations applicable to your activities.
4. USER ACCOUNTS
You may be required to create an account using your name, email address, mobile number, and country.
You agree to maintain accurate account information, keep login credentials/OTPs confidential, and take responsibility for all activities under your account. You must not impersonate others, transfer accounts, or circumvent security features.
5. INDIVIDUAL ACCOUNT USE
Unless a plan expressly allows multiple users, each REAA 3D account is intended for use by one registered real estate professional. Sharing subscriptions among multiple agents or entities is prohibited.
6. FREE ACCESS OR TRIAL PLAN
REAA 3D may offer free or trial tiers (e.g., limits up to 75 customer records and 50 property records). REAA 3D reserves the right to modify or discontinue free-tier limits at any time.
7. PRO SUBSCRIPTION
Paid PRO subscriptions grant extended record limits, cloud synchronization, and enhanced CRM features. Subscription periods, pricing, taxes, and renewal terms are displayed prior to purchase.
8. GOOGLE PLAY BILLING
Purchases made via Google Play are processed directly by Google Play and governed by Google’s billing and refund policies. Auto-renewing subscriptions must be cancelled through the user’s Google Play account settings.
9. SUBSCRIPTION PRICE CHANGES
REAA 3D may adjust subscription prices for future renewals in accordance with Google Play rules. Price changes do not affect an active, already-paid billing period.
10. CANCELLATION
Users may cancel auto-renewing subscriptions via Google Play. Cancellation stops future renewals but does not automatically issue a refund for the current billing cycle.
11. REFUNDS
All payments processed through Google Play are subject to Google Play refund rules. Except where mandated by law, subscription charges are non-refundable after purchase.
12. SUBSCRIPTION EXPIRY
Upon subscription expiry, paid features and cloud synchronization may be restricted, and record limits may revert to free-plan thresholds.
13. DATA RETENTION AFTER EXPIRY
Synchronized cloud CRM data may be retained for up to three (3) months following subscription expiry. If the account is not renewed within this retention period, REAA 3D may permanently delete or anonymize all stored records and images. Users are solely responsible for maintaining separate backups.
14. OFFLINE AND LOCAL DATA
REAA 3D stores data locally on the user's device for offline functionality. REAA 3D is not liable for data loss caused by application uninstalls, device clearing, hardware damage, OS failure, or failure to synchronize with the cloud.
15. CLOUD SYNCHRONIZATION
Cloud sync depends on internet availability, device permissions, and server uptime. REAA 3D does not guarantee immediate, uninterrupted, or error-free synchronization.
16. USER-ENTERED CUSTOMER DATA
Users may enter personal details of prospective buyers, tenants, and property owners. Users are solely responsible for having a lawful basis to collect this data, giving necessary privacy notices, obtaining consent, and maintaining data accuracy.
17. PROPERTY RECORDS AND OWNER INFORMATION
Users confirm that they possess legal authority to upload property details, pricing, boundaries, and media. REAA 3D does not verify property titles, legal ownership, or government approvals.
18. RERA & REGULATORY LISTING COMPLIANCE
- Registered Agents: Users possessing a valid Real Estate Regulatory Authority (RERA) Agent Registration Number may list and market all property types, including RERA-registered projects and developments.
- Unregistered Agents: Users without an active RERA Agent Registration Number are strictly restricted to listing non-RERA properties (such as individual village sites, raw farmland, or agricultural land exempt from RERA registration under applicable state laws).
- Compliance Responsibility: Users are solely responsible for determining whether a property requires RERA registration before entering or sharing it. REAA 3D acts strictly as a SaaS provider and reserves the right to remove listings or suspend accounts that violate state real estate laws.
19. SHAREABLE REFERRAL LINKS & DIGITAL PORTFOLIOS
REAA 3D allows users to generate web showcase links (e.g., https://www.reaa3d.com/ref/[code]) displaying their added listings to private clients.
- Portfolio Nature: Shared web links serve as individual digital catalogs/portfolios curated directly by the agent and do not constitute an open public real estate portal.
- Displayed Content: The agent is solely responsible for all photos, prices, descriptions, and contact information displayed on their generated web link.
- Disclaimers: All shareable web pages automatically include REAA 3D legal disclaimers clarifying that REAA 3D is a software host and does not verify listings or act as a real estate broker.
20. OPTIONAL PROPERTY-MARKETING SERVICES
REAA 3D may offer optional services to publish user property content on REAA 3D social media channels. Submission does not guarantee publication, views, leads, or transactions.
21. MARKETING AUTHORIZATION
Users requesting marketing services grant APZOK MEDIA a royalty-free, worldwide, non-exclusive license to format, edit, display, and promote submitted property media.
22. PUBLIC CONTACT INFORMATION
Where users request public property marketing, they consent to displaying their business phone, WhatsApp, and contact details publicly.
23. EXTERNAL MESSAGING & CUSTOMER COMMUNICATIONS
REAA 3D provides message-formatting tools and deep links (such as WhatsApp intent links) for user convenience.
- No Server Transmission: REAA 3D does not directly send, transmit, or deliver SMS, WhatsApp messages, or emails to the user's customers from its servers.
- User Control: All communications are sent manually by the user from their personal device or messaging account. The user retains complete responsibility for reviewing, verifying, and sending any message to their clients in compliance with TRAI and telecom guidelines.
24. PROPERTY TRANSACTIONS
REAA 3D is not a party to any real estate negotiation, booking, site visit, sale, agreement, or commission settlement. Buyers and agents must independently verify legal title, encumbrances, and property condition.
25. ACCEPTABLE USE
Users must use REAA 3D solely for lawful real estate CRM purposes. Users must not commit fraud, publish false property data, upload unauthorized images, scrape data, introduce malware, or bypass technical restrictions.
26. COMMUNICATIONS AND NOTIFICATIONS
REAA 3D may send essential service communications regarding OTPs, login security, account status, subscription renewal, and technical updates.
27. APPLICATION PERMISSIONS
Certain features require device permissions (Internet, Storage, Call functions, Notifications). Disabling permissions may cause related software features to stop working. REAA 3D does not record phone calls.
28. DATA PROTECTION & DPDP ACT COMPLIANCE
In accordance with India's Digital Personal Data Protection (DPDP) Act, 2023:
- Role Definition: The user acts as the Data Fiduciary regarding customer leads and property contact details uploaded into the CRM. APZOK MEDIA / REAA 3D acts strictly as a Data Processor hosting the data.
- Data Privacy: REAA 3D does not sell, rent, monetize, or extract personal customer lead data entered by users for third-party marketing.
- Security Measures: REAA 3D implements reasonable technical and organizational measures to protect stored database records from unauthorized access.
29. THIRD-PARTY SERVICES
REAA 3D integrates with third-party providers (Google Play, Firebase, Cloud Hosting, Google Maps, WhatsApp, Meta). REAA 3D is not responsible for the availability, uptime, or privacy policies of third-party platforms.
30. USER CONTENT OWNERSHIP
Users retain full ownership of their original customer records, property data, notes, and uploaded photos. Users grant APZOK MEDIA a limited license to host, process, and backup content strictly to operate the CRM service.
31. REAA 3D INTELLECTUAL PROPERTY
APZOK MEDIA retains all ownership and intellectual property rights in the REAA 3D software, source code, UI designs, branding, logos, and website materials.
32. COPYRIGHT COMPLAINTS
Notices of alleged intellectual property infringement may be sent to support@reaa3d.com with supporting ownership evidence.
33. CONTENT REMOVAL
REAA 3D reserves the right to restrict, hide, or remove any user content that violates these Terms, infringes rights, or fails to comply with legal regulations.
34. SERVICE AVAILABILITY
The application is provided on an "as is" and "as available" basis without guarantees of uninterrupted uptime or error-free operation.
35. APPLICATION UPDATES
REAA 3D may issue updates to fix bugs, introduce features, or maintain security. Older software versions may lose cloud sync compatibility over time.
36. NO GUARANTEE OF BUSINESS RESULTS
REAA 3D makes no representation or warranty regarding sales, lead generation, commissions, or business growth resulting from software use.
37. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by law, APZOK MEDIA disclaims all implied warranties of merchantability, fitness for a particular purpose, availability, and non-infringement.
38. LIMITATION OF LIABILITY
APZOK MEDIA and its affiliates shall not be liable for indirect, incidental, special, or consequential losses, including loss of data, missed deals, revenue loss, or hardware failure. Total aggregate liability for direct damages shall not exceed the amount paid by the user to REAA 3D in the preceding twelve (12) months.
39. INDEMNITY
Users agree to indemnify and hold harmless APZOK MEDIA, REAA 3D, and its personnel against any claims, damages, liabilities, or legal expenses arising from user content, RERA non-compliance, property misrepresentation, or legal disputes with clients.
40. ACCOUNT SUSPENSION
REAA 3D may suspend account access to investigate suspected fraud, security breaches, unauthorized listing complaints, or non-payment.
41. ACCOUNT TERMINATION BY REAA 3D
REAA 3D may terminate access for material breaches of these Terms, illegal activities, harassment, or failure to renew after the data retention period.
42. ACCOUNT DELETION BY THE USER
Users may delete their account in-app or via https://www.reaa3d.com/delete-account. Deletion permanently removes synchronized CRM databases, images, and history. Deleting an account does not cancel recurring Google Play subscriptions.
43. CHANGES TO THE SERVICE
REAA 3D reserves the right to modify, adjust, or discontinue application features to maintain security, technical requirements, or commercial viability.
44. CHANGES TO THESE TERMS
Revised Terms will be published on https://www.reaa3d.com with an updated Effective Date. Continued application use constitutes acceptance of updated Terms.
45. PRIVACY POLICY
Personal data processing is detailed in our Privacy Policy at https://www.reaa3d.com/privacy-policy.
46. DISCLAIMER
Property, matching, and platform disclaimers are detailed at https://www.reaa3d.com/disclaimer and form an integral part of these Terms.
47. COMPLAINTS AND GRIEVANCES
Inquiries and grievance notices should be submitted to support@reaa3d.com along with account details and issue descriptions.
48. ELECTRONIC COMMUNICATIONS
Users consent to receiving legal disclosures, operational notices, and updates electronically via the app, registered email, or website.
49. FORCE MAJEURE
APZOK MEDIA is not liable for service delays or failures caused by acts of God, internet outages, cyberattacks, government actions, cloud infrastructure failures, or events beyond reasonable control.
50. NO WAIVER & SEVERABILITY
Failure to enforce any clause does not constitute a waiver. If any clause is deemed invalid, remaining provisions continue in full force.
51. ASSIGNMENT
APZOK MEDIA may assign its rights and obligations under these Terms to a successor entity in the event of a business transfer or corporate restructuring.
52. IT ACT INTERMEDIARY STATUS & NOTICE AND TAKEDOWN POLICY
REAA 3D is a technology intermediary under Section 79 of the Information Technology Act, 2000. REAA 3D does not initiate transmissions, select receivers, or modify uploaded information.
- Takedown Procedure: If a developer, property owner, legal authority, or user believes a listing or shareable link (/ref/...) contains unauthorized, misleading, or illegal content, a formal takedown notice must be sent to support@reaa3d.com.
- Action: Upon receiving a valid notice, REAA 3D will review and temporarily disable or remove the disputed link or content within the timelines prescribed by law.
53. ENTIRE AGREEMENT
These Terms, along with the Privacy Policy and Disclaimer, constitute the complete agreement between the user and APZOK MEDIA regarding REAA 3D CRM.
54. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of India. Any disputes arising out of or in connection with REAA 3D CRM shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.
55. CONTACT INFORMATION
For questions regarding these Terms, contact:
APZOK MEDIA
Application: REAA 3D CRM
Website: https://www.reaa3d.com
Support Email: support@reaa3d.com